Our FAQs

General Questions

What does SAMi do?

SAMi transforms how enterprises manage, monetize, and scale their APIs—empowering developers, product managers, and business owners to drive innovation and growth.

Why is SAMi unique?

Unlike traditional platforms, SAMi integrates API management, monetization, and developer tools into one unified portal.

How does SAMi help enterprises?

SAMi centralizes API operations, streamlines collaboration, and generates revenue—all in a secure, enterprise-grade solution.

What is SAMi?

SAMi is a comprehensive API marketplace platform enabling users to discover, manage, and integrate APIs efficiently, leveraging features like monetization, subscription management, asset management, and collaborative development tools.

How can I register on the SAMi platform?

You can register by visiting the SAMi portal, clicking "Sign Up," and filling out the required fields. An administrator will review your application and approve it to grant access.

What roles are supported in SAMi?

SAMi supports roles like Developer, Product Owner, System Administrator, and the ONEAPI Team, each with specific access permissions and functionalities.

Can I access SAMi without registering?

Guest users can browse the catalog, but registration is required for API subscriptions, detailed analytics, and management features.

Platform Features and Usage

How can I explore APIs on SAMi?

Users can search for APIs through the Explore Page or Product Dashboard, view product details, try APIs with the sandbox feature, and subscribe to APIs that suit their project requirements.

Does SAMi provide SDKs and API documentation?

Yes, SAMi offers SDKs, detailed API specifications, and other development resources for seamless integration.

How do I manage my applications and teams?

You can define applications, invite team members, and manage team-level collaboration using the "Apps & Teams" feature in SAMi.

Can I monitor API performance and usage metrics?

Yes, SAMi provides analytics tools like API Compliance Dashboard and Product Owner Dashboard to track usage, subscription trends, and other key performance metrics.

How does SAMi support monetization?

The platform allows product owners to set up intelligent rate cards, create custom rate plans, enable PayPal integration, and manage recurring subscriptions.

What governance tools does SAMi provide?

SAMi offers centralized API governance, role-based permissions, and approval workflows for ensuring compliance and streamlining asset management.

Can SAMi handle multiple API gateways?

Yes, SAMi provides a unified catalog for all API gateways, simplifying management and enabling efficient scaling.

How are billing and subscriptions managed?

SAMi’s centralized subscription management system tracks active/inactive subscriptions, durations, and payments, ensuring seamless customer experiences.

Technical and Operational Questions

Can I clone existing products, FAQs, or SDKs?

Yes, SAMi allows cloning of assets such as products, FAQs, SDKs, and API specifications, saving time during asset creation and management.

How does the approval workflow operate in SAMi?

Changes like new product creation, edits, or deletions require approval from administrators. Notifications are sent, and the status changes to "Active" after admin review.

Does SAMi support API versioning?

Yes, SAMi allows product versioning to ensure backward compatibility and facilitate iterative development.

What should I do if I forget my password?

Use the "Forgot Password" link on the login page. Enter your email, complete the captcha, and follow the instructions sent to your email.

How can I contact support?

Use the "Contact Us" feature within the portal to submit queries or support requests.